Pay my bill at t wireless4/29/2024 ![]() Consumers have until May 18, 2023, to submit a claim. Consumers can contact the claims administrator by calling 1-87 or emailing if they have questions or if they would like to request a claim form. they have not received a bill credit or payment from AT&T related to this matter.Ĭonsumers who meet these requirements can submit a claim online at. I accidentally deleted my text message to pay my bill by responding 1 how can I get another message sent to me to pay ot.they had an unlimited data plan at some point between Octoand J. ![]() The FTC is using the remaining $7 million from the fund to provide partial refunds to consumers who meet all these requirements: The company gave a bill credit to current AT&T customers and sent refund checks to former customers.ĪT&T has not been able to reach everyone who was eligible for a refund. The money paid by AT&T was deposited into a fund that the company used to provide partial refunds to current and former customers who had unlimited plans that were throttled by AT&T. Some customers experienced data speeds so slow that many common phone applications, such as web browsing and video streaming, became difficult or nearly impossible to use. The FTC in 2019 required AT&T to provide $60 million for refunds for failing to disclose to millions of smartphone customers with unlimited data plans that once they reached a certain amount of data use in a given billing cycle, AT&T would reduce or throttle their data speeds. The Federal Trade Commission opened a claims process for former AT&T customers who have yet to claim a refund stemming from the FTC’s lawsuit against the company for misleading consumers about its unlimited data plans.įormer AT&T customers may be eligible to claim a refund from the $7 million remaining in a fund created to settle allegations that the wireless provider charged for “unlimited” data plans while reducing their data speeds, a practice known as throttling. For example, if you're an AT&T Wireless customer in the U.S., you. About the FTC Show/hide About the FTC menu items pay your monthly bill, and handle a variety of other tasks associated with your account.News and Events Show/hide News and Events menu items.Advice and Guidance Show/hide Advice and Guidance menu items.Competition and Consumer Protection Guidance Documents.Enforcement Show/hide Enforcement menu items.The statements in this article are his own and don’t necessarily represent the positions, strategies, or opinions of AT&T. This article is AT&T sponsored content written by Matt Johnsen, a TechBuzz contributor and AT&T employee. Now, maybe you can use some of the time you saved enjoying your AT&T wireless or internet service. Hopefully, after reading this article, you’ll agree that there are some fairly easy ways to pay your AT&T bill. Once you have this service set up, you can pay your bill with your chosen payment method simply by replying to the text message. This is a free-of-charge service that texts you your wireless balance six days before it is due. If you have a wireless account, you can go here to enroll in TXT-2-PAY using your tablet or computer. How to pay your AT&T bill over text message Continue following the prompts to complete your payment.Ĥ.Provide your account number and/or phone number.Choose the AT&T product or service you are looking to pay for. ![]() How to pay your AT&T bill online without signing in
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